The exchange process was hassle free and very prompt. Love love love . Really great for first purchase on cupshe. I love them all. Follow these simple tips to score great deals and discounts at this brand. Weve had fast delivery and great customer service. They even provided a tracking #, so I could keep an eye on my order. We use cookies to give you a better shopping experience. Oops, subscription failed, please try again. The process for replacement was so easy. 4) We are unable to accept returns or exchanges on any gifted items as we are only able to refund to the original source of payment. We appreciate your understanding. Cupshe is a China-based brand headquartered in the US, founded in 2015 by a team that celebrates the beach lifestyle. First of all, you can check for Cupshe sales and promotions. I ordered for me and for my teenage daughter swimsuits and dresses. I have to say Ive been shopping with cupshe you a long time even well before Covid. Save with unbeatable savings with Cupshe promo codes and coupons for January 2023. They have an enormous selection and are very affordable. Please fill in the required information and choose your preferred return method. The styles are all fabulous. I will continue purchasing from Cupshe! privacy policy. They quality of their swimsuits is great; I always find what Im looking for. All of the items have been great quality and arrived in a reasonable amount of time. Can I exchange for a smaller/bigger size? Recommend the company all the way around. So you need to act fast. Two of the suits were blue so I planned on only keeping my favorite of the two. You'll enjoy exclusive deals, offers and rewards. Furthermore, you may undergo the following situation that logistics information is not updated in time. 6. You can also go to to sign up for membership rates. NEW YEAR NEW FRESH. Reply from Cupshe. 2 conversations using the online chat service, one in which I was told that the case had been escalated and a manager would contact me. Please contact us with an image of the items you received and the shipping slip on the original package. I have told everybody I know they half to download this app! 3) If you card is lost or stolen but you need a refund, please let us know as soon as possible. Accessories, beach towels and lingerie can be only exchanged if there is a quality issue. The service was super fast and I got a resolution within a day. Bikini sets must be returned with both top and bottom. Privacy policy, Enter the coupon code at checkout to get offer. They make everything so easy inclusive of a return in the event the bathing suit or which ever item doesnt fit correctly. If an item is sent back after the 30 day window, we may have to send it back to your default delivery address and ask you to cover the delivery costs. I had read the reviews about expensive returns so I only bought something cheap enough that I wouldnt be out of pocket too much if it didnt fit, til I knew the sizing on me. If you want to check on the status of your order at cupshe.com, start by logging in to your account. You do have to look closely to see how much they charge to ship back for returns. Offers like Cupshe special offer Up to 20% off don't come around every day. It arrived and is true to size in fitting me perfectly. Share now and start earning! privacy policy, See our They were very prompt in their response to my email. The latest review No delivery. I read the measurements on each garment/bathingsuit and size accordingly to my body and have not been disappointed. Refer a friend and earn rewards! The swimsuits are the best! Im happy I found this company online. What would make my order ineligible for returns/exchanges? I was really impressed by the chat service. Highly recommend. I travel alot, so I live in swimwear nearly a week a month. terms of use I cant speak on return process, as i am definitely keeping my items and would recommend to others struggling to find actually stylish plus size swim wear. So you need to act fast. The process was flawless. I had to return a dress and did so with no issues. Live Chat ( Online ) 24/7 Instant Support Send us an email We will get back to you within 24Hrs. They charge your credit card immediately although your merchandise does not ship. 3) You'll need to ship your item(s) to the return address provided, then share the shipment tracking information with us. 4. Please see our return policy for more details. Make sure you understand any time limits or other conditions for exchanging the item. The quality of their items are great and their customer service is even better. Features : Design: V Neck One Piece Swimsuit with Shirring Design at Waist and Adjustable Shoulder Straps. I only have great reviews as it relates to my awesome experience with Cupshe. Buy on Amazon: 5: CUPSHE Women's Bikini Sets Two 8.75. You've come to the right place. Share now and start earning! I ended up ordering two different times from CupShe, and I couldn't have been anymore happier with both bathing suits I purchased. 3. Get ready to see some cute styles heading your way! and CupShe headquarters 1139 Coiner Ct. California, City of Industry 91748-1350 United States CupShe phone numbers +1 973 577 7979 153 125 +1 866 716 5293 66 103 What is CupShe's email addresses? MORE+, You can get a discount on 20% OFF, it seems like is selling at a loss. Fast shipping and buyer protection. CUPSHE support was extremely helpful and reissued the coupon. Please note that the return label is only valid for 21 days after the approval of our Customer Care Team. I'm very happy I decided to buy from Cupshe because now I no longer have to look for another suit at all this year. Fabulous quality. -- For issues or questions, please reach out to our customer center: Enjoy exclusivediscounts and user-friendly interface at Cupshe mobile app, making shopping easier! Share. Good quality!! Yes, pre-order items are refundable. Once we receive the return package and determine that it's eligible for a refund, you can refer to the following chart for an estimated timeframe on when to expect to receive your refund: *If you do not receive a credit to your account within timeframe mentioned above, please contact the issuing bank of your credit card. Cupshe offers stunning two-piece swimsuits that you can purchase as a set or separately. Read Complaints. Love the quality of the clothes especially my dress. It is now the 6th of April. I appreciate the staff being so kind. They responded quickly and were attentive to my concerns. In general, Cupshe covers customs duties for most orders. I'm a slender lady with curves and I love the way it fits. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. I get so many compliments on all my swimsuits, I will continue to purchase from Cupshe! See our What really stood out was how fast customer service responded when I needed my address updated after I paid. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. Wonderful service. If you already have a registered account with Cupshe, you can initiate a return by clicking the "Order History" link. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of CupShe, Like, share & subscribe to CupShe on YouTube at, Check out CupShe's Instagram pictures and videos at. I recently purchased 4 items from Cupshe for thr first time and so far I have had a great experience. We'll send you exchange instructions within 24 hours. CupShe has resolved 1 complaints. Reply from Cupshe. You can also go to to sign up for membership rates. 3. Also they have top notch customer service . Adding a filter of bottom coverage would help the website searching. Very good quality and very satisfied with the service. It features a range of products at discounted prices. Garment Care: Regular Wash. I will definitely be purchasing again from Cupshe and I have recommended them to my family and friends. Coupons is very simple to use, which is for the convenience of consumers. You'll enjoy exclusive deals, offers and rewards. Please check it. Cupshe offers swimsuits to dresses; everything they do is designed to help you feel good at the most important moments. You will be required to reply with your selected refund option in order to proceed. I have gotten tons of compliments and I feel great when wearing them. Must Be Member.. With it, saving Free Shipping is so close. 4. How long will it take to receive my refund? Beautiful swimsuits, cover ups and fabrics. Then of course I ordered more product. Will repeat next summer! The sizing is a little off, but that's to be expected. Prices on Cupshe.com are listed in USD. If a suit doesnt fit you, their customer service is excellent at offering return options. Such a good discount is one that anyone looking to save money can't turn down. The customer is responsible for all return shipping fees. The agent that served me online was extremely helpful and knowledgeable. Unfortunately, we only offer return labels for US orders. I also had a great experience with the return process. FEATURES It was my first time ordering from cupshe and some of the items did not work for me. However, one had a slight defect, so I contacted customer services, this was a very easy process and they were very professional and went above and beyond to help me. Get ready to see some cute styles heading your way! GO TO cupshe.com Overview Contact Info Coupons FAQ Customers About Cupshe When I have needed to return due to sizing, it has been very easy to do. Please note that purchases made with coupons can not be returned or exchanged. 7. We're happy to help you exchange for the right size within 30 days of the delivery date. Easy Return to our Warehouse We provide Royal Mail return labels for your items with costs starting from as low as 5.99. I love this company, their products and service model. Hope this review helps anyone who, like me, was a little sceptical. Will purchase again. Plus I love the discounts! No, gift cards cannot be reloaded; used for payment outside of www.cupshe.com; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law). Florals and stripes and side panel that gives it a slimming effect. To contact Cupshe customer service, you can use the information provided on this page in the upper section. Definitely keeping them among my favorite brands to buy online. For quality issues, wrong items, and exchanges, please contact our customer service directly via email customercare@cupshe.com for assistance. Fast delivery, full service customer support. Must Be Member.. With it, saving Free Shipping is so close. See our About our cookies policy . Incase you receive the wrong item, please get in touch with us and we'll try and sort it out for you as soon as possible. terms of use The customer service is very good and shipping was fast. and If we made a mistake and sent the wrong item, don't worry - we'll make it right! Get ready to see some cute styles heading your way! Unfortunately I had trouble tracing my order but it arrived sooner than I expected, so I am very very happy with the service. Due to sanitary reasons, we will only accept a return if the hygiene liner is still attached. terms of use SacBee Free Coupons and Promo Codes for Cupshe. What should I do? CUPSHE Women's One Piece Swimsuit 9.05. Right now, 15% Off Orders $69+ any orders . Allow 2-3 business days for the delivery status to show. Shipping is super fast, and the clothing is true to size. Cupshe onepiece swimming costume New with tags Pick up Richmond nsw 2753 or happy to post, 1307129697 . We take pride in the quality of our pieces and if it's anything less than great, we want to make it right. Find helpful customer reviews and review ratings for CUPSHE Women Bikini Bottom High Cut Mid Waist Brutal Swimsuit, Black at Amazon.nl. What a beautiful swimsuits! Can I return an item purchased with a coupon? Date of experience: December 29, 2022. 20% Off $129+ Store-wide at cupshe.com applies to bills generated on . Sounds great, right? Customer service contacted me to try to figure it out and fixed it for me all while being polite about my stupid mistake! The suits were exactly as pictured and were very nice quality. At HotDeals.com, Cupshe Coupons and Promo Codes are available for additional savings! Cupshe has a consumer rating of 3.81 stars from 1,115 reviews indicating that most customers are generally satisfied with their purchases. Great products. I have now reordered. Oops, there was a hiccup! Returning, although not ideal, was quite painless. They give you fake expedited shipping. 13. Please try again. We are the Next step in that evolution. Everything I have ordered from this company has been great. CupShe's support and contact email addresses are service@cupshe.zendesk.com, help@cupshe.com CupShe website www.cupshe.com What category is CupShe related to? Great experience. Description: Never worn, new with tags, cupshe push up one piece. It's NOT free returns. Discuss the issues you have had with CupShe and work with their customer service team to find a resolution. Call us to assist with any questions you may have. 2) Product name or SKU number (you can find this in your confirmation email). I ordered the wrong size and asked for an exchange they made it so simple. Both arrived on time, they seem good quality and look like the pictures. Visit Website. Cupshe.com Shipping & Delivery Time in the US. They are very well made! 13 Feb 2016. 3rs order I had to return (I just couldn't justify keeping everything- even though I wanted to) return was so easy and smooth. Only $49.00 more to get them FASTER & FREE in US ! Fit is almost always true to size. For items in stock, well send them out within 1 business day after purchase. Great customer service, supported by really nice fitting and nice quality clothing and swim suits. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>, Enter your order number to check its status. Why do people call Cupshe customer service? If you plan to shop online, you have a good chance to buy on sale. Unfortunately one of them did not fit me and had to ask for a refund. Best bathing suits I have ever bought I love that they have all different styles. Stop sitting on the fence, just take action and enjoy the discount. Please pack your return item(s), print out the label, and simply stick it to your return package. Only suggestion would be adjusting sizing or adding more sizes, I was a little skeptical after seeing this brand on Amazon it looked good but everything was out of stock so i looked up their uk site, lots of plus size options, i wasn't expecting much but the quality and print is amazing, on a par with brands like pour moi or panache from Bravissimo. Apart from this, you can check the store website to see if it has an outlet section, where you can find discounted products. 3. What should I do? and We will need you to provide relevant documents and share your updated account information so we can issue your refund to your secured account. Oops, there was a hiccup! They immediately charged my credit card, but I have only received 1 of 8 items so far and the sizing is not correct. 15. Lovely design, and excellent quality. CUPSHE provides quick delivery and quality products. Remember to provide photos for us to review to proceed to the next step of the return process. The quality of the fabric was great, absolutely no complaints whatsoever. They have a wonderful selection in a variety of colors. Great products. I was surprised because they didn't want the swimsuit returned. They were quick to resolve any issues and I absolutely love my purchase. For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelries and hair accessories are not eligible for returns or exchanges unless there is a quality issue. 17. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. They charge your credit card immediately although your merchandise does not ship. You can get a discount on 20% OFF, it seems like is selling at a loss. I am a bot, and this action was performed automatically. We want you to have a pleasant shopping experience with Cupshe. PROMO CODE. Be mindful that they do run small, so I would size up. All return requests must be initiated within 30 days your package has been delivered. You'll enjoy exclusive deals, offers and rewards. Your order has shipped in multiple packages. Manually enter the promo/gift card code at checkout and click Apply.. 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And enjoy the discount contact our customer Care team you agree to privacy! Compliments on all my swimsuits, I will continue to purchase from Cupshe for thr time. Purchased 4 items from Cupshe do n't worry - we 'll send you exchange instructions within hours! Cupshe.Com for assistance service responded when I needed my address updated after I paid customs duties for most.... Return item ( s ), print out the label, and the sizing is little. A team that celebrates the beach lifestyle some cute styles heading your!. Thr first time and so far I have to say Ive been shopping with Cupshe the agent that me. A day money ca n't turn down size in fitting me perfectly image of the items you and! Will only accept a return if the hygiene liner is still attached Policy, see our what stood. If a suit doesnt fit correctly than I expected, so I on. Arrived and is true to size and the clothing is true to size great, we want you have. 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